Privacy Policy

 

SO＊LA＊BO (“we”, “our”, or “us”) respects your privacy and is committed to protecting your personal information.

 

1. Purpose of Use  

We collect and use your personal information only for the following purposes:  

• To provide requested services such as product delivery and responding to inquiries  

• To analyze and improve our services through statistical data  

 

We will not use your information beyond these purposes without your consent, except as permitted by law.

 

2. Personal Information We Collect  

We may collect the following information:  

• Name  

• Postal code and address  

• Phone number  

• Email address  

 

Providing this information is voluntary; however, some services may not be available without it.

 

3. Use of Personal Information  

We use personal information only within the scope of the purposes stated above. Any use beyond this scope will require prior consent.

 

4. Security Measures  

We take appropriate security measures to protect your personal information from unauthorized access, loss, alteration, or disclosure. We also review and improve our security practices as needed.

 

5. Sharing with Third Parties  

We do not provide personal information to third parties without your consent, except in the following cases:  

• When consent has been obtained  

• When required to provide requested services (e.g., delivery companies)  

• When data is provided in a non-identifiable statistical format  

• When required by law or legal authorities  

• When necessary to protect rights, property, or safety  

 

6. Outsourcing  

We may entrust personal information to third-party service providers as necessary. We ensure appropriate supervision and data protection.

 

Delivery partner:  

Yamato Transport Co., Ltd. (name, address, delivery details)

 

7. Access, Correction, and Deletion  

You may request access, correction, or deletion of your personal information by contacting us. We will respond promptly after verifying your identity.

 

8. Suspension of Use  

If your personal information is used improperly, you may request suspension or deletion. We will investigate and take appropriate action.

 

9. Inquiries  

For any questions regarding personal information, please contact:

 

SO＊LA＊BO  

Phone: +81-70-1595-7779  

Hours: Weekdays 11:00–18:00 (JST)  

Email: info@solabo-jewelry.com  

 

Address:  

4-2-49-303 Minami-Azabu, Minato-ku, Tokyo 106-0047, Japan

 

​10. Changes to This Policy  

We may update this Privacy Policy as needed. Updates will be posted on this page. Significant changes will be clearly communicated in advance.

 

Please review this policy periodically.